1. License grant
Subject to payment and compliance with this Agreement, Thinwork grants the named user a limited, non-exclusive, non-transferable perpetual license to install and use the eligible dbSlice Desktop or Windows Server version on one activated device.
2. Included period
The purchase includes updates and standard support for 12 months from the transaction date. After that period, optional maintenance may provide continued access to new versions and support. Declining maintenance does not terminate use of the last version for which the license remains eligible. Terms, pricing and process for optional maintenance are the same for the Desktop and Windows Server editions.
3. GUI and CLI
The license covers the graphical application and command-line execution by the licensed user, on both the Desktop and Windows Server editions. Shared service, hosted, unattended multi-user, redistribution or organization-wide deployment requires a separate written agreement.
4. Restrictions
You may not resell, sublicense, publish, rent, share license credentials, remove notices, bypass activation, or reverse engineer the software except where such restriction is prohibited by applicable law. You may not use evaluation keys in production or outside their approved scope.
5. Customer responsibilities
You are responsible for lawful database access, backups, permissions, source and target selection, testing, and verification of operations. Use least-privilege database accounts and validate changes outside production before critical runs. Good practice recommends testing and validating any new version, workflow or automation in a non-production environment before applying it to PROD.
6. Activation and updates
Activation may use the purchaser email and a device identifier. Signed update packages may be checked online. Restricted and offline environments require an assisted process agreed with Thinwork.
dbSlice periodically checks the license with the license server. After the 14-day guarantee period, a license activated over the internet must be confirmed online at least once; the application shows the deadline and, if it passes without a connection, runs in trial mode until the license is confirmed. The license is not deleted in that case and becomes valid again as soon as the computer connects. A cancelled or refunded license is removed when checked.
7. Ownership
The software is licensed, not sold. Thinwork and its licensors retain all intellectual-property rights not expressly granted.
8. Warranty and liability
The software is provided with the warranties required by applicable law. To the maximum extent permitted, Thinwork is not liable for indirect or consequential losses, and aggregate liability is limited to the amount paid for the affected license. This does not exclude liability that cannot legally be excluded. Results can be affected by factors outside Thinwork's control, including telematic (network/connectivity) risks, unexpected data-conversion behavior between systems, infrastructure or equipment issues, and regional Windows configuration (locale, date/number formats). Thinwork support is available for guidance on these topics, and consulting hours can be arranged for hands-on assistance — reach out by email or through the support form.
9. Refunds
Eligible dbSlice Desktop or Windows Server purchases may be refunded within 14 calendar days of the original transaction, under the Refund Policy. Refunds are processed by the authorized reseller (Merchant of Record). For a refund, the license must be removed in the application (About → Remove license); if the computer has no internet access, support removes it. Once a refund is approved, the license is revoked and use must stop. Mandatory statutory rights are not limited by this clause.
10. Termination
The license terminates upon material breach that is not cured when cure is possible, or upon refund of the purchase (clause 9). On termination, use must stop and copies must be removed. Perpetual rights remain effective while this Agreement is followed.
11. Contact
License questions: [email protected]. Technical support: [email protected].